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Trusted by enterprises, governments, and providers worldwide for over 20 years, CSA Research sets the global standard for actionable insights, reliable market data, and expert analysis in the global content sector.
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CSA Research’s GenAI Package delivers exclusive insights, benchmarks, and expert guidance to help you use AI effectively and stay ahead of the curve.
Base your choices on evidence, not opinion. Our independent in-depth research and data validate your global content strategies, highlight unseen risks, and help you act with clarity and precision.
Our comprehensive, primary data gives you a clear view of markets, competitors, and opportunities worldwide.
Anticipate what’s next. Our forward-looking models and continuous tracking of trends help you recognize shifts before they reshape your business environment.
Our research combines independent data, proprietary analytics, and direct access to expert analysts to address your priorities and plan for what’s ahead.
Access independent, primary research to uncover the facts you need to understand today and anticipate tomorrow. Our reports deliver comprehensive market data, trends, and benchmarks across Global Enterprises, LSPs, GCSPs, and technology vendors.
Explore researchLeverage proprietary tools and models including the Global Revenue Forecaster™, and the Localization Maturity Model™ to measure performance, benchmark against peers, and plan global investments with precision.
Explore analyticsWork directly with CSA Research analysts for advisory sessions, executive briefings, and tailored discussions. Get expert interpretation of data and practical recommendations to de-risk decisions and align your strategy.
Meet the teamJoin a global network of leaders. Participate in exclusive leadership council discussions, share insights with peers, and stay connected to the pulse of the industry.
Meet the teamPartner with CSA Research’s team to create tailored research studies or performance assessments that address specific market challenges and strategic objectives. Our dedicated team, not external consultants, ensures full confidentiality and continuity.
Contact usDraw on decades of cross-regional research, global market coverage, and in-depth multi-country Global Consumer Data. Our insights reflect the diversity and complexity of the worldwide content ecosystem, providing a truly comprehensive perspective.
Learn more about our consulting services
Seven areas to evaluate before merging or centralizing translation and localization functions.
Key finance questions to align localization budgets, metrics, and AI-driven analysis with corporate goals.
How to operate strategically under shared budgets and integrate GenAI into financial planning.
Phased approach to onboarding internal teams, managing expectations, and building partner ecosystems.
How to educate and align new executives on the strategic value of localization.
Overview of competitive forces LSPs and GCSPs face along the Metrix 2.0™ journey.
Capability maturity model that defines 6 stages of provider evolution. It supports the shift from traditional LSP operations to global content solutions through automation, data intelligence, and enterprise integration.
Learn moreBenchmark model that assesses enterprise localization maturity using 6,657 data correlations from CSA Research's global dataset. It provides a structured view of capabilities and performance across key operational areas.
Learn moreBenchmark model that measures audience size and economic potential for the top 100 online languages to support digital market planning.
Learn moreAssessment model that evaluates provider maturity across 70 factors within 19 areas and 5 dimensions. It is based on CSA Research's original benchmarking framework for LSP performance.
Learn moreData model that quantifies audience size and economic potential for more than 120 languages across 208 countries to support language planning and market prioritization.
Learn moreForecasting model that produces customized revenue projections for localized products and services at a per language and per country level.
Learn moreData model based on a representative sample of 27,000 providers that provides year-over-year data on LSPs. It underlies our sizing of the language services market, segments the industry, and tracks trends across global and regional tiers.
Learn moreInteractive benchmarking model based on purchasing preference data from more than 1,000 business buyers across 28 markets. It evaluates global customer experience performance and identifies gaps in language and content support.
Learn moreInteractive model built on survey data from 9,909 online consumers in 33 countries. It measures performance across the buying journey and identifies international audience loss caused by insufficient language support.
Learn moreBenchmark model that evaluates enterprise readiness across 6 maturity levels and 5 assessment areas (governance, strategy, process, organization, automation). It guides companies in systemizing and scaling non-domestic operations.
Learn moreData model that annually examines language use and social network presence based on a structured review of 3,000 global organizations.
Learn moreEvaluation model that positions technology vendors within a defined market using a weighted scoring system based on 375 factors across 20 scoring areas.
Learn moreAccess reliable research, data, and analyst expertise to inform decisions and strengthen your global strategy.
