Benchmark your localization against the purchasing preferences of over 1000 business buyers in 28 markets to empower your business to optimize global customer engagement, identify gaps in global customer experience, and drive strategic growth based on meticulously validated research.
When you need to improve customers’ experiences with your brand, you can turn to the Global Customer Experience Calculator for the actionable insights you need. As you use it to evaluate your language and market support on your websites, services, and applications, you will gain concrete guidance for improving your customer satisfaction and boosting your global sales. You can rely on CSA Research’s unparalleled research into how localization affects global customer behavior to optimize your GCX and drive strategic growth.
As a B2B company, you face unique requirements for global support in selling to other businesses. You need the tailored insights you will gain from the Global Customer Experience Calculator – B2B. As you use it to address your offerings’ suitability for local requirements to your clients’ needs for customer support, you will be able to ensure that your offerings are well-suited to your target market.
You need to know that your data is reliable. By turning to the calculator, you can rely on its carefully validated research-based insights with confidence. You will gain reliable and actionable predictions to inform your choices for localization, investment, and market entry, all specific to your financial and market position.
Unlock your global growth potential by pinpointing localization gaps. You can deploy the Global Customer Experience Calculator – B2B to reveal critical language and support requirements of your target markets. Use it to highlight the importance of effective communication in reaching international buyers and demonstrate how adapting your offerings to meet their specific needs adds value to your company.
Gain a competitive advantage in international markets. By leveraging the Calculator, you can create strategies for global growth initiatives with confidence. Identify untapped opportunities, target your efforts, and enhance brand awareness to drive global sales and business success.
Experience the Global Customer Experience Calculator – B2B firsthand in our interactive demo. Discover how this powerful data product revolutionizes your global growth strategy, empowering you to optimize customer journeys, identify localization gaps, and fuel business success. Start the demo now and unlock your global potential.
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Unlock the full potential of your global growth strategy with a personalized consultation. Our expert analysts will delve into your unique challenges, providing tailored insights and actionable recommendations. Request a consultation today and take the next step towards achieving your business goals on a global scale.
Request your consultation nowThe Global Customer Experience (CX) Calculator – B2B is based on CSA Research’s in-depth examination of the behavior of business buyers of localized products. With survey data from 947 verified and vetted corporate buyers of software and services in [number] of countries and regions, our results reflect the best available data on how localization affects purchase decisions in B2B environments. The Global CX Calculator - B2B leverages these insights into a predictive model that can help you understand how your localized offerings will perform compared to what you deliver in your home market.
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