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Don’t Let Your Children Grow Up to Be Content Moderators
Would you encourage a colleague, a friend, or your children to work in a profession that is extremely damaging to their mental health? No, I didn’t think so. However, that’s exactly what we’re doing when hiring people to moderate extremely...
Rebecca Ray - December 7, 2022
Artificial intelligence
Customer experience
Global content
Intelligent content
Corporate social responsibility
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Augmenting Human Translator Performance
In the first episode of an iconic sci-fi television series, a NASA test pilot was seriously injured in the crash of an experimental aircraft. The emergency medical team replaced three of his four limbs and one eye with nuclear-powered bioni...
CSA Research - February 10, 2021
Artificial intelligence
Automated content enrichment
Intelligent content
Technology adoption
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The Multilingual Conversation Challenge, Part 2: Logistical Challenges
In our last piece on this topic, we examined some of the technology challenges that stymy enterprises as they try to build conversation agents, such as chatbots, for multilingual audiences. Many developers express a pessimistic outlook abou...
Arle Lommel - February 5, 2020
Chatbots
Global content
Intelligent Content
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The Multilingual Conversation Challenge, Part 1: Technology
Chatbots, machine-authored text, and automated information retrieval and summarization are increasingly important to global businesses seeking to interact more efficiently with customers and meet their needs. Recent developments in this are...
Arle Lommel - December 4, 2019
Artificial intelligence
Chatbots
Global content
Intelligent content
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Artificial Languages and the Dream of Universal Knowledge
What do Barsoomian, Esperanto, Klingon, Ku, Na’vi, and Tenctonese have in common? They’re all languages created for sci-fi films, except for Esperanto, whose developer, Ludwig Zamenhof, sought to create a universal means of communication. T...
Arle Lommel - October 23, 2019
Artificial intelligence
Automated content enrichment
Chatbots
Intelligent content
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