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Globalization Maturity
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Where Have All the Middle Managers Gone?

Hybrid work models tend to bring issues related to trust, accountability, productivity, and equity to the forefront. All of this adds even more pressure on middle managers to function as the glue to ensure execution of organizational goals....
Rebecca Ray - April 26, 2024
Globalization Maturity
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Simple Actions for Achieving More Efficient Localization Processes

While the goal for project management has long been full automation (“lights-out”), few organizations achieve it – not for translation nor interpreting services, neither at LSPs nor enterprises. Many teams have tools and processes in place...
Alison Toon - November 7, 2023
LSP maturity
LSP project management
Globalization Maturity
Translation Technology
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Localization Opportunities Courtesy of the Titanium Economy

There hasn’t been much discussion of what the Titanium Economy might be able to learn from the localization industry – language service providers or buy-side localization teams – as it relates to easing and speeding up the globalization jou...
Rebecca Ray - April 25, 2023
Business process globalization
Globalization Maturity
Customer support
Digital transformation
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HR in the Limelight for Localization

Businesses in general, and localization teams in particular, are under pressure to determine how quickly to transfer (new) staff to new roles or to reskill existing ones – while supporting them remotely in effective ways. This requires the...
Rebecca Ray - March 28, 2023
Business process globalization
Careers
Globalization Maturity
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Mind The (Language) Gap

“Mind the gap!” A phrase often heard at railway stations or on the subway: voiced during announcements or indicated by signs, it encourages people to avoid falling between the train and the platform. It refers to a physical distance and a d...
Alison Toon - July 6, 2022
Customer experience
Globalization Maturity
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