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LSP project management
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Unlocking the Power of Upselling and Cross-Selling
Upselling and cross-selling aren’t just buzzwords—they’re critical strategies that allow LSPs to deliver more value to their clients while driving growth. For project managers and account managers, knowing when and how to offer additional s...
CSA Research - October 8, 2024
LSP project management
LSP sales and marketing
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Simple Actions for Achieving More Efficient Localization Processes
While the goal for project management has long been full automation (“lights-out”), few organizations achieve it – not for translation nor interpreting services, neither at LSPs nor enterprises. Many teams have tools and processes in place...
Alison Toon - November 7, 2023
LSP maturity
LSP project management
Globalization Maturity
Translation Technology
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Wanted: Expert Project Managers
Are you an expert project manager or interpreting scheduler? We need to talk! Project management – the shepherding of work from request to delivery, ensuring all the correct criteria are met, and in a timely manner – is not specific to the...
Alison Toon - August 22, 2023
Artificial intelligence
Interpreting technology
LSP project management
Translation technology
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Planning a Strong Account Management Framework for 2022
In January, language service providers are often busy planning the year ahead. This year, we observed that many are putting special emphasis on improving their client care function. We’ve been busy holding online workshops with LSPs to help...
CSA Research - January 19, 2022
LSP growth
LSP project management
LSP sales and marketing
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Thinking Big about Interoperability
Mention “interoperability” and many localizers think of yet another conference panel about the value of XLIFF, or why they should care about Translation Memory eXchange (TMX), or the arcana of ISO technical committees. The reduction of the...
Arle Lommel - September 18, 2019
LSP project management
Standards
Technology adoption
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