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LSP maturity
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Simple Actions for Achieving More Efficient Localization Processes
While the goal for project management has long been full automation (“lights-out”), few organizations achieve it – not for translation nor interpreting services, neither at LSPs nor enterprises. Many teams have tools and processes in place...
Alison Toon - November 7, 2023
LSP maturity
LSP project management
Globalization Maturity
Translation Technology
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Competing against Bigger LSPs
When competing with large language service providers, small and mid-sized LSPs can feel at a disadvantage when it comes to securing or safeguarding revenue. However, it does not have to be that way. It is not always about size when presenti...
CSA Research - September 14, 2022
LSP business management
LSP growth
LSP maturity
LSP sales and marketing
LSP strategic planning
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The LSP Journey to Digital Transformation
“Digital transformation” has become an inescapable buzzword. The COVID-19 pandemic sped up the shift to everything digital – even for predominantly paper-based language service providers. However, what LSPs call digital transformation (DX)...
CSA Research - June 8, 2022
LSP maturity
LSP business management
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What CEOs of LSPs Are Thinking about COVID-19 and Its Effects
Over the last 10 days CSA Research conducted several online group meetings with its various Leadership Councils and LSP research members, mainly CEOs of LSPs of all sizes. This executive brief summarizes and reports the themes, topics, and...
CSA Research - March 23, 2020
LSP business management
LSP maturity
LSP strategic planning
Crisis preparedness.
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Organizing Sales Machines Capable of Repeatable Success
Despite the reluctance of some executives to hire and train more salespeople, growth for language service providers is closely tied to developing a high performing sales function.
CSA Research - January 3, 2019
LSP sales and marketing
LSP business management
LSP maturity
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